General Terms and Conditions
General Terms and Conditions
Do you have any questions about our terms and conditions? Please contact us.
General terms and conditions MADESALON
1. Only the General Terms and Conditions below apply to the use of the MADESALON webshop in the version that applies when placing the order.
2. You can save and/or print the General Terms and Conditions. You can also access them via our website.
§ 2 Agreement and order procedure, agreement language and contracting parties
1. The entire range in the MADESALON webshop is without obligation. An agreement between you and MADESALON is concluded by your order by e-mail and the acceptance thereof by MADESALON. Immediately after placing your order, you will receive an automatic e-mail, in which your order is summarized and confirmed. Unless otherwise stated in the webshop, your order will be shipped within five working days, excluding public holidays and company closures. MADESALON sells all products exclusively in family quantities. This concerns on the one hand the number of products in an order, on the other hand also the number of products in multiple orders that are larger than a family quantity.
3. The language of the agreement is Dutch.
4. The agreement between you and MADESALON is concluded with:
MADESALON
Kinkerstraat 380hs
1053 GJ Amsterdam
Telephone: 06 42 37 61 49
Email: hello@madesalon.nl
Internet: www.madesalon.nl
Chamber of Commerce number: 67223885
VAT identification number: NL002255865B67
§ 3 Delivery, shipping costs
1. Your order will be delivered to the delivery address you specified. Delivery is only possible to addresses within the Netherlands.
2. Orders are normally delivered within five working days. For longer delivery times, MADESALON will mention this in the confirmation.
3. If, against all expectations, not all desired articles are in stock, partial deliveries are possible as far as this is reasonable for you. You do not pay postage for subsequent deliveries.
4. Up to an order of EUR 50.00 MADESALON charges 5.00 shipping costs per order. For orders of EUR 50.00 or more no shipping costs are charged. Invoicing is only possible to billing addresses within the Netherlands.
§ 4 Right of withdrawal, exclusion of right of withdrawal, return shipping costs
1. Consumers have the following right of withdrawal:Information about withdrawal
Right of withdrawal
You can cancel the purchase within 14 days without giving any reason in text form by means of an e-mail for cancellation (hello@madesalon.nl). The period starts after receipt of this information in text form, but not before the recipient has received the products (in case of repeated delivery of similar products not before receipt of the first partial delivery). The cancellation must be addressed to: MADESALON, Kinkerstraat 380hs, 1053 GJ, Amsterdam attn. Returns Department, Telephone 06 42 37 61 49, Email: hello@madesalon.nl
Consequences of a revocation
In the event of a valid revocation, both parties must return the products received and surrender any benefits received (e.g. interest). If you cannot return the products received, or cannot return them in part or only in a deteriorated condition, you must pay us compensation in this regard. You only have to pay compensation for a deterioration of the products if the deterioration is the result of handling the products that goes beyond checking the properties and functioning. "Checking the properties and functioning" means testing and trying out the products in question, as is possible and customary in a shop. Products that can be sent as a package must be returned at your own risk. An obligation to repay must be met within 14 days. This period commences at the time of the revocation and therefore upon receipt by MADESALON of your re
2. Exclusion of right of withdrawal
There is no right of withdrawal for distance contracts for the delivery of products that are manufactured according to the customer's specifications or that are clearly tailored to personal needs or that are not suitable for return due to their condition or are liable to spoil quickly or whose expiry date has been exceeded.
3. Return shipping costs
You must bear the usual costs for the return shipment if the delivered products correspond to your order or if you have not yet provided the consideration or made a contractually agreed partial payment at the time of revocation. We request that you contact the Client Support department for further processing via hello@madesalon.nl or by telephone on 06 42 37 61 49 from Monday to Friday from 9 a.m. to 5 p.m.
§ 5 Prices
The prices stated on the internet include VAT.
§ 6 Payment
1. You can pay the purchase price by Credit Card or iDeal.
2. MADESALON reserves the right not to offer certain payment methods in specific cases.
§ 7 Retention of title
The delivered products remain the property of MADESALON until full payment has been made.
§ 8 Warranty, compensation, return
1. If the delivered products show defects, MADESALON is liable in accordance with the statutory regulations, unless deviating regulations apply.
2. If MADESALON subsequently ensures correct compliance and this compliance has taken place by means of a replacement delivery, you are obliged to return the first delivered products to MADESALON within 30 days at MADESALON's expense. The products with defects must be returned in accordance with the statutory provisions. MADESALON reserves the right to claim damages under the statutory conditions.
3. If you have any questions about defects and the handling of complaints, please contact our Client Support via hello@madesalon.nl.
4. MADESALON shall have unlimited liability if the cause of the damage is based on intent or gross negligence.
5. Furthermore, MADESALON shall be liable for a slightly negligent breach of essential obligations if this breach endangers the achievement of the purpose of the agreement or for the breach of obligations if the fulfilment of these obligations makes the correct execution of the agreement possible or of obligations on which you may normally rely. In this case, however, MADESALON shall only be liable for the foreseeable damage that is specific to this agreement. MADESALON shall not be liable for a slightly negligent breach of obligations other than those mentioned in the above sentences.
6. The above limitations of liability do not apply in the event of culpable damage to life, body or health, for a defect after the assumption of the guarantee for the condition of the product and for fraudulently concealed defects. Product liability under Dutch law remains unaffected.
7. To the extent that MADESALON's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
§ 9 Granting of rights / customer reviews
1. MADESALON grants you the non-exclusive, non-transferable right to use the MADESALON content made available to you as or via the MADESALON website for your own purposes. This includes the right to reproduce the MADESALON content unchanged for the stated purpose on your own terminal device if and to the extent that this reproduction is necessary for the use of the MADESALON content and the MADESALON content is intended and suitable for reproduction. You are not granted any other rights of use. In particular, you are not entitled - to the extent not expressly permitted in these terms of use - to pass on the MADESALON content made available to you in whole or in part to third parties, to grant third parties access to it, to change or otherwise edit this content in any way other than by using the functionalities expressly intended for this purpose or to use it to create your own database and/or information service.
2. If you choose to place content on the MADESALON website by means of the functionalities made available by MADESALON, you grant MADESALON the non-exclusive right to reproduce, distribute, make publicly accessible and otherwise publish the content placed by you, edited or unedited, on the MADESALON website and via other media in connection with the products and services of MADESALON. MADESALON may use the content placed by you under the name used for this purpose, but reserves the right to shorten or omit this name. MADESALON reserves the right not to display content on the MADESALON website or only for a limited period of time and to shorten or change it. Content placed by users exclusively reflects the opinion of customers.
§ 10 Collection, processing and use of personal data
When using the MADESALON website and the MADESALON webshop we collect certain – also personal data. More information about this can be found under the Privacy Policy.
§ 11 Applicable law
Dutch law applies, to the exclusion of the UN Sales Convention (CISG).
In addition, you can download the general terms and conditions that apply to the services of Madesalon here.
1. Only the General Terms and Conditions below apply to the use of the MADESALON webshop in the version that applies when placing the order.
2. You can save and/or print the General Terms and Conditions. You can also access them via our website.
§ 2 Agreement and order procedure, agreement language and contracting parties
1. The entire range in the MADESALON webshop is without obligation. An agreement between you and MADESALON is concluded by your order by e-mail and the acceptance thereof by MADESALON. Immediately after placing your order, you will receive an automatic e-mail, in which your order is summarized and confirmed. Unless otherwise stated in the webshop, your order will be shipped within five working days, excluding public holidays and company closures. MADESALON sells all products exclusively in family quantities. This concerns on the one hand the number of products in an order, on the other hand also the number of products in multiple orders that are larger than a family quantity.
3. The language of the agreement is Dutch.
4. The agreement between you and MADESALON is concluded with:
MADESALON
Kinkerstraat 380hs
1053 GJ Amsterdam
Telephone: 06 42 37 61 49
Email: hello@madesalon.nl
Internet: www.madesalon.nl
Chamber of Commerce number: 67223885
VAT identification number: NL002255865B67
§ 3 Delivery, shipping costs
1. Your order will be delivered to the delivery address you specified. Delivery is only possible to addresses within the Netherlands.
2. Orders are normally delivered within five working days. For longer delivery times, MADESALON will mention this in the confirmation.
3. If, against all expectations, not all desired articles are in stock, partial deliveries are possible as far as this is reasonable for you. You do not pay postage for subsequent deliveries.
4. Up to an order of EUR 50.00 MADESALON charges 5.00 shipping costs per order. For orders of EUR 50.00 or more no shipping costs are charged. Invoicing is only possible to billing addresses within the Netherlands.
§ 4 Right of withdrawal, exclusion of right of withdrawal, return shipping costs
1. Consumers have the following right of withdrawal:Information about withdrawal
Right of withdrawal
You can cancel the purchase within 14 days without giving any reason in text form by means of an e-mail for cancellation (hello@madesalon.nl). The period starts after receipt of this information in text form, but not before the recipient has received the products (in case of repeated delivery of similar products not before receipt of the first partial delivery). The cancellation must be addressed to: MADESALON, Kinkerstraat 380hs, 1053 GJ, Amsterdam attn. Returns Department, Telephone 06 42 37 61 49, Email: hello@madesalon.nl
Consequences of a revocation
In the event of a valid revocation, both parties must return the products received and surrender any benefits received (e.g. interest). If you cannot return the products received, or cannot return them in part or only in a deteriorated condition, you must pay us compensation in this regard. You only have to pay compensation for a deterioration of the products if the deterioration is the result of handling the products that goes beyond checking the properties and functioning. "Checking the properties and functioning" means testing and trying out the products in question, as is possible and customary in a shop. Products that can be sent as a package must be returned at your own risk. An obligation to repay must be met within 14 days. This period commences at the time of the revocation and therefore upon receipt by MADESALON of your re
2. Exclusion of right of withdrawal
There is no right of withdrawal for distance contracts for the delivery of products that are manufactured according to the customer's specifications or that are clearly tailored to personal needs or that are not suitable for return due to their condition or are liable to spoil quickly or whose expiry date has been exceeded.
3. Return shipping costs
You must bear the usual costs for the return shipment if the delivered products correspond to your order or if you have not yet provided the consideration or made a contractually agreed partial payment at the time of revocation. We request that you contact the Client Support department for further processing via hello@madesalon.nl or by telephone on 06 42 37 61 49 from Monday to Friday from 9 a.m. to 5 p.m.
§ 5 Prices
The prices stated on the internet include VAT.
§ 6 Payment
1. You can pay the purchase price by Credit Card or iDeal.
2. MADESALON reserves the right not to offer certain payment methods in specific cases.
§ 7 Retention of title
The delivered products remain the property of MADESALON until full payment has been made.
§ 8 Warranty, compensation, return
1. If the delivered products show defects, MADESALON is liable in accordance with the statutory regulations, unless deviating regulations apply.
2. If MADESALON subsequently ensures correct compliance and this compliance has taken place by means of a replacement delivery, you are obliged to return the first delivered products to MADESALON within 30 days at MADESALON's expense. The products with defects must be returned in accordance with the statutory provisions. MADESALON reserves the right to claim damages under the statutory conditions.
3. If you have any questions about defects and the handling of complaints, please contact our Client Support via hello@madesalon.nl.
4. MADESALON shall have unlimited liability if the cause of the damage is based on intent or gross negligence.
5. Furthermore, MADESALON shall be liable for a slightly negligent breach of essential obligations if this breach endangers the achievement of the purpose of the agreement or for the breach of obligations if the fulfilment of these obligations makes the correct execution of the agreement possible or of obligations on which you may normally rely. In this case, however, MADESALON shall only be liable for the foreseeable damage that is specific to this agreement. MADESALON shall not be liable for a slightly negligent breach of obligations other than those mentioned in the above sentences.
6. The above limitations of liability do not apply in the event of culpable damage to life, body or health, for a defect after the assumption of the guarantee for the condition of the product and for fraudulently concealed defects. Product liability under Dutch law remains unaffected.
7. To the extent that MADESALON's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
§ 9 Granting of rights / customer reviews
1. MADESALON grants you the non-exclusive, non-transferable right to use the MADESALON content made available to you as or via the MADESALON website for your own purposes. This includes the right to reproduce the MADESALON content unchanged for the stated purpose on your own terminal device if and to the extent that this reproduction is necessary for the use of the MADESALON content and the MADESALON content is intended and suitable for reproduction. You are not granted any other rights of use. In particular, you are not entitled - to the extent not expressly permitted in these terms of use - to pass on the MADESALON content made available to you in whole or in part to third parties, to grant third parties access to it, to change or otherwise edit this content in any way other than by using the functionalities expressly intended for this purpose or to use it to create your own database and/or information service.
2. If you choose to place content on the MADESALON website by means of the functionalities made available by MADESALON, you grant MADESALON the non-exclusive right to reproduce, distribute, make publicly accessible and otherwise publish the content placed by you, edited or unedited, on the MADESALON website and via other media in connection with the products and services of MADESALON. MADESALON may use the content placed by you under the name used for this purpose, but reserves the right to shorten or omit this name. MADESALON reserves the right not to display content on the MADESALON website or only for a limited period of time and to shorten or change it. Content placed by users exclusively reflects the opinion of customers.
§ 10 Collection, processing and use of personal data
When using the MADESALON website and the MADESALON webshop we collect certain – also personal data. More information about this can be found under the Privacy Policy.
§ 11 Applicable law
Dutch law applies, to the exclusion of the UN Sales Convention (CISG).
In addition, you can download the general terms and conditions that apply to the services of Madesalon here.